Relations 2014 essays & examples
Netflix case study article
Company Guide The idea lurking behind Netflix, the most popular provider of online and by-mail rental companies, came from a great unsatisfied, uncomfortable customer. Reed Hastings, creator and current CEO of Netflix, was charged 40$ as a past due fee because he returned film production company Appolo13 6 weeks late (Zarafshar, 2013). This made him […]